Our Web Hosting Guarantees
We believe all our customers benefit from a comprehensive range of guarantees.
30 Day Web Hosting Money Back Guarantee
Not happy with the service? We would be surprised as we have a very advanced hosting platform available, but if you are unhappy then we offer a no fuss money back guarantee on any annual account. Please note that this does exclude the cost of any domain names you purchase, which you will still own and any credit card fee's incurred by WESH UK for setting up your account.
Web Hosting Billing Guarantee's
- We guarantee accurate and reliable billing.
- You will have 24 hour a day access to all your invoices.
- You will always be notified no less than 7 days in advance of any invoices due.
Web Hosting Privacy and Security
- We will never sell/pass your personal details to other companies.
- All personal Data is held in accordance with the Data Protection Act.
- We will never disclose which web sites are hosted with us no matter who asks.
The Data Protection act.
As a UK web hosting company, we certify that all of our customers data is held on UK based servers in central London and that none of our customers data held on our systems will ever be used for reasons other than keeping our customers accounts open and fully functional.
You should be aware that there are many web hosting companies in the UK who host your data outside of the european union and if these companies hold any personal customer data such as names and email addresses then these companies are breaking the data protection act and potentially putting customers data at risk.
Web Hosting Complaints
- A Director will see and respond to all complaints.
- Any complaints will be fully documented and confirmed.
- Any complaints will get a formal response within 24 hours.
